National Freephone Helpline - 1800 201 890 The National Freephone Helpline is a confidential listening service for people bereaved through suicide. This service provides callers with the space and safety to speak about their loss. Callers are given the opportunity to express how they are feeling and coping or not coping as can sometimes be the reality. Callers will be offered contact details of Counselling Services and Support Groups as near as possible to the location of the caller.